Shipping & Returns

Simple, Transparent & Customer-Friendly Policy

🚚 Shipping

  • Free Shipping on all orders across India.
  • Orders are dispatched within 24–48 business hours after order confirmation.
  • Standard delivery takes approximately 3–7 business days, depending on your location.
  • Custom-sized, printed, or personalized packaging may require additional production time before dispatch.
  • Order confirmation is shared within 24 hours of placing your order.
  • Tracking details are sent via WhatsApp, Email, and SMS once your order has been shipped.
  • Delivery timelines may vary due to courier delays, weather conditions, or other unforeseen circumstances beyond our control.

🔄 Returns & Exchanges

  • Returns are accepted within 7 business days of delivery for eligible products.
  • Exchanges can be requested within 7 business days of delivery.
  • Products must be unused, in their original condition, and returned in the original packaging.
  • Custom-sized, printed, personalized, or specially manufactured packaging products are non-returnable and non-exchangeable, unless the item received is damaged, defective, or incorrect.
  • If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photographs.

📞 Need Help?

Prism Packworld

Email: info.prismpackworld@gmail.com

Phone: +91 99099 27668

Business Hours: Monday to Saturday | 10:00 AM – 6:00 PM